State Farm® Insurance Agent Chris Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Justin Hoang
June 26, 2025
5
out of
5
rating by Justin Hoang
"Kiana helped me a lot with finding a good plan. Very experienced service."
We responded:
"Hi Justin, Thank you so much for the great review! We’re thrilled to hear Kiana was able to help you find the right plan and deliver a top-notch experience. We truly appreciate your kind words and your trust in us! — Chris & the Team "
Deidre Owens
October 26, 2024
5
out of
5
rating by Deidre Owens
"Here’s a sample review for an insurance agent you had a positive experience with, even without making a purchase: --- "I had a great experience with Chris Jones! He is incredibly knowledgeable about the different options available, and I appreciated his professionalism, honesty, and no-pressure approach. I highly recommend Chris Jones to anyone looking for someone trustworthy and thorough!"
We responded:
"Thank you so much for your kind words! It means a lot to us that you find our agency trustworthy. At our State Farm office, we strive to build long-lasting relationships and provide the highest level of service, so your feedback truly makes our day. If there’s anything more we can do to support you, please don’t hesitate to reach out!"
Jason Owens
October 25, 2024
5
out of
5
rating by Jason Owens
"I recently had the pleasure of working with Chris Jones at State Farm Insurance, and I couldn’t be more impressed. From the moment I walked in, the team made me feel like a valued client. Their personal care is unmatched; they took the time to understand my needs and tailor their services accordingly. What really stood out was their attention to detail. Every question I had was answered thoroughly, and they guided me through each step of the process with patience and expertise. It’s clear that they genuinely care about their clients and strive to provide the best possible service. I highly recommend Chris Jones at State Farm Insurance to anyone looking for reliable and personalized insurance solutions. Five stars all the way!"
We responded:
"Thank you so much for sharing your experience with us! We're thrilled to hear that our team made you feel valued and well taken care of. We strive to provide personalized and thorough service to each of our clients, and it means a lot to know that it made a positive difference for you. Your recommendation and kind words truly inspire us to keep delivering the best for our clients. We're here for all your insurance needs, so don’t hesitate to reach out anytime. Thanks again for choosing us!"
Lesbia Largaespada
September 30, 2024
5
out of
5
rating by Lesbia Largaespada
"Very professional & effective. Process was smooth & we loved our agent Miss. Kiana O."
We responded:
"Thank you, Lesbia, for your wonderful feedback! We're so glad you had a smooth experience, and it's great to hear that Miss Kiana O. made such a positive impression. We're here to continue providing you with the same professional and effective service whenever you need us!"
Christopher Largaespada
July 19, 2024
5
out of
5
rating by Christopher Largaespada
"Great service by you all!! Thank you for everything. Very patient, informative, and helpful service from you all. Kiana helped us get a great deal for my brother and I which helped save a lot of money on auto/home insurance after switching over from Progressive."
We responded:
"Thank you sooo much for your google review. We really appreciate you. "
Cincin
August 16, 2023
5
out of
5
rating by Cincin
"Kiana O. helped me right away and communicated with me in a timely manner. I really appreciate that, makes me feel I can rely on your service and I am certain I will be helped when I need it."
We responded:
" Dear Cin Ru, We're truly grateful for your kind review! It's wonderful to hear that Kiana O. provided swift and effective assistance while maintaining great communication. Your confidence in our service is heartwarming, and we're here to support you whenever you require assistance. Warm regards, Agent Chris Jones"
Melody Lee
July 11, 2023
5
out of
5
rating by Melody Lee
"Kiana was very helpful and explaining the different types of coverage and about bundling and saving money."
We responded:
"Dear Melody Lee, Thank you for taking the time to leave us a review. We appreciate your feedback and are thrilled to hear that Kiana provided you with excellent service. At Chris Jones State Farm, we strive to educate our customers about the different types of coverage available and the potential savings that can be achieved through bundling. We believe that informed customers can make confident decisions about their insurance needs. We're delighted that Kiana was able to assist you in understanding the various coverage options and how bundling can help you save money. We will make sure to recognize her for her exceptional service. If you have any further questions or need assistance with your policy or any other insurance-related matters, please don't hesitate to reach out. We are here to help and ensure your insurance experience remains positive. Thank you once again for choosing [Your Insurance Company], and we look forward to serving you in the future. Best regards, Agent Chris Jones"
Hubert Ortiz
April 9, 2023
5
out of
5
rating by Hubert Ortiz
"The best customer service I’ve had, so much patience"
We responded:
"Thank you so much for your kind words and for taking the time to write this review! We’re thrilled to hear that you had such a positive experience with our customer service team. Providing excellent customer service is our top priority for us, and we are glad to hear that we were able to meet your expectations. We take pride in our agent’s ability to listen to our clients and address their concerns with patience and understanding. We believe that this is essential to build strong relationships with our clients, and we’re glad to hear that we have succeeded in this regard. If there is anything else we can do to assist you, please don’t hesitate to reach out to us. We’re always here to help and are committed to providing the best possible service to our clients."
Andres Rivera
April 3, 2023
5
out of
5
rating by Andres Rivera
"Kiana was amazing. She was super helpful and took the time to answer all my questions."
We responded:
"Thank you Andres for sharing with the world your amazing experience. "
David Lopez
November 12, 2022
5
out of
5
rating by David Lopez
"Got great service , so convenient!"
We responded:
"Thanks so much for your 5 ⭐️⭐️⭐️⭐️⭐️ review. We pride ourselves on outstanding customer service."
Yakira Garcia
November 12, 2022
5
out of
5
rating by Yakira Garcia
"Kiana is the best service I have had. She’s the best! Go to her for any insurance questions or service you need."
We responded:
"Thanks a Million for sharing your experience with the world. Kiana is awesome and so are you. Chris"
joseph nguyen
August 10, 2022
5
out of
5
rating by joseph nguyen
"Kiana was such a great help, got a great price for Renters insurance within 15 minutes 👍"
We responded:
"Joseph 🙏 for the FIVE 🌟🌟🌟🌟🌟. Kiana does an outstanding job for our clients. Thanks for recognizing her. All of our Staff offers Superior Customer Service."
Ruben
July 28, 2022
5
out of
5
rating by Ruben
"Terrific customer service!! My mother and I went to quite a few places and we were able to get insurance at a low price at this location! Thanks to their lovely representative, Kiana. I’ve recommended my friends as well and they are all happy with the services that they provide! Highly recommend coming here!!"
We responded:
"Rubin!!! Thank you soo much for your review. So glad we could help you and your mom out with auto insurance. Keep in mind we offer life insurance as well. Thanks 🙏 Chris Jones State Farm."
Desire Koenig
June 5, 2022
5
out of
5
rating by Desire Koenig
"Chris and Keanna have been helping me with my vehicle and renter's insurance for almost 4 years. They always answer and respond timely, and their rates always seem to be the cheapest. Keanna is really good about catering your policy to meet your budget as well. Happy to continue business with them. :)"
We responded:
"🙏🙏🙏 Thank you sooo much Desire. It’s our pleasure to serve you. We try our best to get information back to our customers as fast as possible. Though our office doesn’t control the rates we are always looking for ways to save our customers money. Thanks again for taking time to write a review. Chris Jones State Farm"
Sergio
March 22, 2022
5
out of
5
rating by Sergio
"Kiana was amazing! Great customer service indeed!"
We responded:
"👋 Sergio!!! Thank you sharing your experience with us and the internet. Looking forward to taking care of your insurance and financial service needs. Chris Jones, State Farm"
Anthony T
March 18, 2022
5
out of
5
rating by Anthony T
"Got my lowest car rate :) thank god so I dont Have to spend so much"
We responded:
"That’s Great 📰 News Anthony! We really do have Surprisingly Great Rates. Thanks for sharing and thank you for the five ⭐️’s. Chris"
G Betton
March 16, 2022
5
out of
5
rating by G Betton
"Chris Jones provides excellent customer service!"
We responded:
"Glenda it is our pleasure to serve you. Thank you for the five stars. Chris 🙏🙏🙏"
jamal karemo
March 1, 2022
5
out of
5
rating by jamal karemo
"Very Professional and detail oriented, helped a lot with my general confusion surrounding insurance, all around amazing!"
We responded:
"Thanks for Sharing your awesome experience with us. This type of feedback really encourages our office. We look forward to serving your future insurance needs. Thanks Chris 🙏🙏🙏"
Jayleen N.
February 18, 2022
5
out of
5
rating by Jayleen N.
"Great customer service, I got the lowest rate at this place. My mom and I went to so many different insurance places and Kiana got us the lowest price. I tell all my friends and family to use their place all the time, might be a bit difficult to locate where the office is but just asked the front desk people and they direct you where to go. Give great rates ☺️"
We responded:
"Thanks A Million for the review Jayleen!!! We are so glad that we were able to get you a great deal on your car insurance. We strive to take care of everyone that reaches out to us for help. We look forward to providing great service to you, your family and your friends. Thanks for referring us to others we really appreciate it. Stay Awesome Because You Are. Chris Jones, State Farm Insurance 713-988-3333"
keeper742
February 10, 2022
5
out of
5
rating by keeper742
"I talked to Chris during the setup and ending of my policy while I was in Houston for a short time. He was extremely helpful and super friendly to work with. He answered all my questions and made the process very easy. I would definitely recommend him to anyone coming to Houston."
We responded:
"Wow! 🙏 Thank you so much for leaving this review. We always try to help all of our customers out in whatever situation they may be in. I’m glad we were able to take care of you while in Houston. We are honored to have met you even if it was just over the phone. Good luck on your next adventure. Thanks 🙏 again for sharing. C Jones"
Tomas Gonzalez
February 8, 2022
5
out of
5
rating by Tomas Gonzalez
"Great insurance. Always willing to help out and very quick and making new policies and getting your ID cards electronically 1"
We responded:
"🙏 Thanks Tomas for the compliment. We really appreciate you."
Marco Say
January 8, 2022
5
out of
5
rating by Marco Say
"Such a great help, customer service was much appreciated!"
We responded:
"🙏🙏🙏Greatful for your compliment. Looking forward to serving you, your family, and your friends. Chris"
Eric Walcott
November 4, 2021
5
out of
5
rating by Eric Walcott
"The sweetest place around, Kiana was such a great help. Switching to this agency immediately!"
We responded:
"Thanks for sharing your Awesome experience with our office. Kiana is awesome.🔥🔥🔥💪💪💪"
Kavontae Cockerham
September 19, 2021
5
out of
5
rating by Kavontae Cockerham
"Amazing staff !"
We responded:
"Thanks for the compliment. We appreciate you Kavontae."
Emanuel Dimuro jr
September 14, 2021
5
out of
5
rating by Emanuel Dimuro jr
"Amazing place very helpful and awesome service"
We responded:
"Yes!!! We think our place is amazing too. Thank you for your review. We look forward to serving your insurance needs. C Jones"